Challenges Faced:Â Before Using Pure ITES products, Saffron Beach Resort was facing support issues with the earlier provider and it was a complex system for the staff to use. They were looking for an eased out process and simplified reports and a system that has low maintenance.
Resolution & Results:Â Saffron Beach Resort has successfully installed and is using Pure Products at the property. They have seen a lot of positive results and improvements in the property performance. The staffs were given adequate training and hence they see fewer errors in the performance. Automated reports directly in the management inbox have helped them save time and review the property efficiently.
Below are the points where they have seen key results and improvements since implementing Pure Automate PMS:
- 30% increase in hotel revenue
- 10% increase in online bookings from their website
- Zero Overbooking/double booking issues
- Automated Inventory management
- Saved man-hours per day
- Streamlined reports
What the client has to say:
"Pure ITES is an excellent hospitality solution with all your needs with amazing features and 24 hrs back support at affordable value. I highly recommend Pure Automate to the hoteliers looking for a PMS." - Mr Rahul Patidar, Director, Saffron Beach Resort.